Privacy Policy

Maxima Hair at 555 ("we," "us," or "our") operates the website maximahair555.com and uses third-party booking software (Vagaro) to manage appointments and client records. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website or booking an appointment with us, you agree to the practices described in this policy. If you have questions, contact us at 555 W Lancaster Ave, Berwyn, PA 19312.

1. Information We Collect

We collect information you provide directly and information collected automatically when you use our website.

Information you provide:

• Name, email address, and phone number when booking an appointment
• Payment card information, processed and stored securely by Vagaro — we do not store card numbers ourselves
• Appointment history, service preferences, and stylist notes
• Any messages or inquiries you send us

Information collected automatically:

• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• IP address (anonymized where possible)
• Cookie and session data (see Section 5)

2. How We Use Your Information

• To book, confirm, remind, and manage your appointments
• To process payments and enforce our cancellation policy
• To send you appointment reminders via text or email (you may opt out at any time)
• To improve our website and understand how visitors use it
• To respond to your inquiries and provide customer service
• To send promotional offers or newsletters, only with your consent
• To comply with legal obligations

3. Sharing Your Information

We share your information only in the following limited circumstances:

• Vagaro Inc. — our booking and client management platform. Vagaro processes your appointment data and payment information under their own privacy policy.
• Google Analytics — anonymized website usage data to help us understand site traffic. No personally identifiable information is shared.
• Legal requirements — if required by law, court order, or to protect the rights and safety of our staff or clients.
• Business transfer — in the unlikely event of a sale or merger, client records may transfer to the new owner, who would be bound by this policy.

4. Third-Party Booking Platform (Vagaro)

Our online booking is powered by Vagaro. When you book an appointment through our website, you are interacting with Vagaro's platform. Your name, contact details, and payment card are stored in Vagaro's systems, not ours.

Vagaro is a reputable booking platform used by thousands of salons nationwide. Their privacy policy is available at vagaro.com/privacypolicy. We encourage you to review it.

5. Cookies

Our website uses cookies — small files stored on your device — to improve your browsing experience. We use:

• Essential cookies — required for the site to function (e.g., session state)
• Analytics cookies — Google Analytics, used to understand how visitors use our site. Data is aggregated and anonymized.
• Third-party cookies — the Vagaro booking widget may set cookies when you interact with the booking calendar

You can disable cookies in your browser settings, though some site features may not function correctly. You can also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Appointment records are typically retained for three years. You may request deletion of your data at any time (see Section 8).

7. Security

We take reasonable precautions to protect your information. Our website uses HTTPS encryption. Payment card data is handled exclusively by Vagaro's PCI-compliant payment processing. No method of transmission over the internet is 100% secure, but we strive to use commercially acceptable means to protect your personal data.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate information
• Deletion — request that we delete your personal data (subject to legal retention requirements)
• Opt-out — opt out of marketing communications at any time by replying STOP to any text message or clicking unsubscribe in any email
• Data portability — request a machine-readable copy of your data

To exercise any of these rights, contact us at 555 W Lancaster Ave, Berwyn, PA 19312. We will respond within 30 days.

9. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: